Refund Policy
As this product is livestock, no monetary refunds will be given for any reason, though
alternative refunds may be offered such as store credit or exchanges
We guarantee your plants will arrive in happy, healthy condition. It’s natural for live plants to
show minor signs of stress after transit but if the damage is beyond minor blemishes*, reach
out to us within 2 days of receipt to receive support. We require photos as proof of damage and
to help us improve our packaging process..
Remember, it’s natural for live plants to show minor signs of stress after transit. You can help
your plant perk up from its journey by gently pruning any foliage damaged during the shipping
process, such as bent stems or yellow leaves. Removing damaged foliage gives your plant back
energy for new, healthy growth.
alternative refunds may be offered such as store credit or exchanges
We guarantee your plants will arrive in happy, healthy condition. It’s natural for live plants to
show minor signs of stress after transit but if the damage is beyond minor blemishes*, reach
out to us within 2 days of receipt to receive support. We require photos as proof of damage and
to help us improve our packaging process..
Remember, it’s natural for live plants to show minor signs of stress after transit. You can help
your plant perk up from its journey by gently pruning any foliage damaged during the shipping
process, such as bent stems or yellow leaves. Removing damaged foliage gives your plant back
energy for new, healthy growth.
